Arbor Parent App

Arbor is a new Parent Portal and App

We have a new Management Information System (MIS) at Raglan called Arbor. This is where we keep all our parent, pupil and staff details and where we can communicate and organise any payments etc. 

Arbor is now ready for all parents to log in and set up their accounts. You will be able to see some basic details about your child and there is also a new way to update your details (eg. telephone number etc.) when needed.  This is also where you will see clubs, trips and book meals going forward. 

Parents have two choices, the Arbor portal which is a web-based portal or you can download the Arbor app which may be better if you are on the go and also want to receive push notifications to your phone. Parents who have parental responsibility have access to their child's account. 

To register - Go to

Your account is already set up  so select Forgotten Your Password and add the email address that you use with the school. You cannot use or set up another email address as the system will not recognise who you are. Follow the instructions in your email and set up a password so you can log in for the first time. 

If you want to use the Arbor App, set up your account on the website (as shown above) then download the app from your phone (eg. Apple, Playstore etc.) and log in with your email and the new password you have set up. 

If you have any issues and would like some help, this help page may be useful

Things you can do on the portal/app

Clubs - For this term, we have only added the clubs to the ones where a fee is due, which will allow parents to pay the club fee. From next term, all clubs will be seen whether they are free or with a fee. 

Trips - Contributions to school visits and visitors will now be made through Arbor and they will appear in the trips section. At the moment only Y2 (history workshop) Y3 Temple Visit and Y4 (deposit for The Hive) are showing. Others will be added in due course. 

Meals - You can pre-book your child's meals in advance which will be synced with the teacher's register. If the meal has not been picked in advance then it will be done at registration as usual. 

Child's Details - You can let us know about any changes to your child's or your own personal details. This sends a notification to the office where it is checked before being accepted. We may need to contact you to confirm some changes. 

Consent - We will be using Arbor to check your consent for photos and trips so you can update your preference on the portal/app. 

For photos, this gives us consent to post a photo on the school website, in our prospectus, information booklets and magazine. We also post on our social media account (X, formerly known as Twitter). 

For school visits, you are giving consent for your child to go on all visits other than residentials. This means we don't have to chase consent for each trip which is very time-consuming in a big school. However, we will always let you know when and where a visit is taking place so you can opt your child out of a visit if you choose to. 

Arbor have a useful page with a quick Introduction - click here